You will find here the answers to the most frequently asked questions:

Minimum configuration, payments et licenses:

What is the minimal configuration in order to play?

Can I install the games on several computers?

What are the payment methods accepted?

Are the online payments secure?

What happens once my payment has been accepted?

Is buying a game the same thing as buying an opponent?

Can one opponent play several different games?

Do I need an internet connexion to play?

Anonymity and private life:

What personal information is kept?

Does Uplay-Istrip garantuee the anonymity of its customers? Will I receive mail or be sollicited by telephone?

Will Uplay Istrip send me advertising emails or spam?

Do the Uplay-Istrip games contain viruses or spyware?

Download and installation:

How do I download my games once my payment is accepted?

How long do the downloads last? What is the size of the games?

Can I receive my game on CD-ROM?

When I install a game, is it normal that the program downloads files from Microsoft?

How can I play Sudoku or Strip4 in a normal window?

Technical issues:

I installed the game but when I start the programe, an error message appears and the game bugs.

I installed the game and can launch the program, but when I try to click on one of the games on the left or on the OK button, the game bugs.

I installed the game and I can launch the program, but when I click on the 'play' button, the game bugs.

I installed the game or a demo and I can launch the program, but then videos are displayed without any logic.